I think my account was disabled because it was hacked or "phished."

Please follow the appropriate link below.

• Hacked Accounts. If you believe your account was hacked, but it has not been phished nor affected by the money scam, please click here.
• Phished Accounts. If you believe your account has been used to send spam, Wall posts, or messages that ask you to click on a link or to check out a new photo or video that doesn't actually exist, please click here.
• Money Transfer Scam. If you believe your account has been accessed by someone trying to obtain money from my friends, usually by using Chat or Status Updates, to claim that you are stuck in a far away location and in need of financial assistance, please click here.

For more information, you can also view the general Security page, or visit the Facebook Security Page for instructions on resetting your password, downloading free antivirus scanners, and other helpful tips.

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My Facebook fan Page has been disabled.

Facebook Pages may only be used to represent real entities, and may only be created by authorized representatives of the Page subject. If you believe your Page was removed in error and you can confirm that you are or officially represent this entity, please report this here.

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My personal Facebook account is disabled.

There are different reasons why you may not be able to access your account and unique ways to contact Facebook for each case. Therefore, it is important to be sure that you are using the correct channel when submitting a request for help. First, identify the correct reason why you are unable to access your account from the three reasons that are listed below. Then, follow the instructions listed by the reason that pertains to you.

1. Disabled for violating Facebook's Statement of Rights and Responsibilities
   Facebook accounts that have been reported or detected for policy violations may be disabled by Facebook. Possible reasons include, but are not restricted to:
   
   • Continued prohibited behavior after receiving a warning or multiple warnings from Facebook
   • Unsolicited contact with others for the purpose of harassment, advertising, promoting, dating, or other inappropriate conduct
   • Use of a fake name
   • Impersonation of a person or entity, or other misrepresentation of identity
   • Posted content that violates Facebook’s Statement of Rights and Responsibilities (this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that depict graphic violence. We also remove content, photo or written, that threatens, intimidates, harasses, or brings unwanted attention or embarrassment to an individual or group of people)
   
   Please review Facebook’s Statement of Rights and Responsibilities to learn more about specific types of conduct and content that are not permitted on the site.
   
   If you have not posted violating content or otherwise violated the Statement of Rights and Responsibilities, click here.
   
   
2. Security disabled
   Accounts that have been reported or detected as hacked or phished may be disabled by Facebook. If you think your account was disabled for security reasons, refer to the Security section of the Help Center to find the correct contact form.
3. Can't log in due to access issues
   If you are disabled, you will clearly see a "Disabled" message when you try to log in to your account. If you do not see this message, then your account is not disabled and you are simply experiencing login issues. You should refer to the Login and Password section of the Help Center to find the correct contact form.
   
   Examples of login issues include:
   
   • Inability to log in due to password problems
   • Inability to log in due to an error message (e.g., "Site Maintenance," "Invalid/Unregistered Email Address," etc.)
   • Inability to log in due to forgetting one's login email address or password
   • Other technical difficulties accessing Facebook

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I have been blocked from using a feature.

Facebook has policies to stop behavior that other users may find annoying or abusive. Even if you did not have this intention, Facebook systems have determined that you were repeatedly using the same feature in a short period of time.

Since you did not adhere to previous warnings, a temporary block was set on your account. Here's what you should keep in mind about your block:

• This temporary block will last anywhere from a few hours to a few days.
• Attempting to use this feature while you are blocked can extend the block.
• We cannot lift this block for any reason, so please be patient and refrain from using this feature for a few days while waiting for this block to be removed.
• Once you are allowed to use this feature again, you must significantly slow down or stop this behavior. Further misuse of site features may result in more blocks or your account being permanently disabled.

Unfortunately, Facebook cannot provide any specifics on the rate limits that are enforced. The threshold at which you are warned is not a specific number, but rather determined by different factors, such as speed, time, and quantity.

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What do I do if someone is attacking me in Facebook Chat?

Please keep in mind that only your confirmed friends can contact you via Facebook Chat. We recommend that you remove this user from your Friend List. If necessary, you may block the person using the "Block List" option available from the bottom of the Privacy Settings page.

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How do I delete or look through my Chat History? Is it saved permanently?

You can view recent conversation history by opening a chat window with your friend. At this time, you cannot view older conversations or conversations with friends who are not currently online.

To clear your Chat History, click the "Clear Chat History" link at the top of your Chat window. While Chat History is saved from page to page, and even between login sessions, please note that it is not logged permanently.

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How do I prevent a friend from chatting with me?

You can block a friend from chatting with you by putting them on a Friend List, and then choosing to go offline to that Friend List.

If you would prefer that this individual no longer be able to contact you on Facebook, you can also block them from interacting with you on Facebook.

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